Established in June 2002, DRS Marine Services Pvt Ltd is a premier crew manning company committed to delivering high-quality, cost-effective maritime solutions.

1. Company Policy

Reefership's international team of seafarers and shore staff is fully committed to the consistent operation of a safe and efficient fleet of refrigerated ships and refrigerated container ships whilst protecting the environment in which it operates.

Reefership's dedication to quality is a commitment solidly backed by stringent quality control measures, state-of-the-art transportation technologies, continuous improvement through training and education, and dedication to the safety of the crew, ship and cargo.


The POLICY will be supported by this Quality and Safety Manual and by:

  • Recognition of the "human element" and the need to continually motivate personnel ashore and afloat in order to enjoy their full commitment.
  • Provision of the resources required to train and improve the quality of personnel involved in the operation of the ships.
  • Provision of the resources required to maintain the ships in a fully efficient and safe condition.
  • Prevention of accidents through the adoption by the fleet of standard operating procedures.
  • Assess all identified risks to the vessel, personnel and environment, and establish safeguards against these in the shipboard procedures.
  • Provision of the channels by which accidents, near miss situations or non-conformities must be reported without fear of retribution.
  • Audits and inspections by qualified personnel.
  • Creation of a working environment in which Quality and Safety always come first.

2. Objectives

The objectives of our Quality and Safety Management POLICY are to:

  • Prevent accidental loss of life or injury to our seafarers or anyone who has business on board the ship.
  • Prevent accidents, which can cause damage to the ship, to other ships or injury or loss of life to third parties.
  • Prevent cargo damage.
  • Protect the environment and prevent air and sea pollution.
  • Ensure compliance with International, National, Flag State, Class Society and Company Rules and Regulations.

3. Environmental Policy

Environmental stewardship is an integral part of Reefership's concept of quality embodied in the DOLE label. We believe that quality products and quality operations are produced in a quality environment.

Some companies treat the environment as public relation issue. At RMS it is an operational issue. We strive to keep the environment in the forefront of everything we do; we invest in environmental protection – making real improvement in our people, our ships and the equipment aboard them, and in our operations.

Every employee of RMS, both ashore and afloat, has a basic responsibility to comply with all rules and regulations designed to protect the environment. Of even greater importance, RMS strives to take a preventative approach by identifying and addressing environmental issues and risks before they become of concern to Dole's customers, the industry or our regulators.

The cornerstone of good quality and safety management is commitment from the top, but it is the commitment, attitude and motivation of individuals at all levels which determines the end result.

RMS has a zero tolerance towards water pollution and is committed to provide equipment, spare parts and shore side disposal as required.

4. Data Protection Policy

RMS has a strict Data Protection Policy under which rights of crew members and obligations of the company, with respect to privacy and personal information processing and protection are clearly established. The personal data processed has a limited risk to the privacy of the individual. Personal information collected is for the purpose of ensuring effectiveness of our work and for submissions to comply with international travel and certification requirements.

5. Social Media Policy

RMS has a very strict Social Media Policy to which all individuals working at all levels on board the Company vessels must always comply in order to safeguard the Company's reputation. This policy describes the restrictions on the use of Social Media during work and non-work hours, on Company supplied or personal devices such as laptop computers and/or cellular smart phones.

The Company recognizes the value of social media and expects all staff to use these tools responsibly.

RMS also prohibits carrying and use of personal devices to the place of work while on duty.

6. Drone Policy






RMS QSMS Reference Chapter ____